Quality Hotel Emerald - Gisborne

13 Gladstone Road, Gisborne, New Zealand, 4010  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Quality Hotel Emerald - Gisborne

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Handicap parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Jacuzzi

Outdoor Jacuzzi

Reflex massage

Spa lounge

Overview

Quality Hotel Emerald is a 4-star property in the heart of Gisborne.

A 25-minute walk from Tairawhiti Museum and Art Gallery and East Coast Museum of Technology, the hotel is set close to cafés and restaurants. It is about 2 km away from the center of Gisborne.

Gisborne airport can be reached in 5 minutes by car from Quality Hotel Emerald.

Rooms

Quality Hotel Emerald is an excellent hotel offering rooms with modern décor and a refrigerator, TV, wireless internet, a minibar and an iron with ironing board as well as coffee/tea makers and an electric kettle. Some rooms at Quality Hotel Emerald have a view over the city. They provide bathrooms with a hairdryer, a shower and free toiletries.

Eat & Drink

The in-house restaurant provides first-class meals. The wine bar serves salads and steaks. The Marina Restaurant and Cafe1874 offer an assortment of dishes within 200 meters of the property.

All visitors are offered a buffet breakfast for a fee. 

Services

The on-site car and bicycle rentals are also available.

Relax

Quality Hotel Emerald pleases guests with outdoor chaise lounges and umbrellas. The property offers a fitness center, a gym and a jogging track to keep shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   48.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Free parking
  • Free on-site parking
  • Handicap parking
  • Express check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled
  • Carte blanche
  • Brailled elevators

Sports & Fitness

  • Golf course
  • Jogging track
  • Fitness center
  • Fishing

Services

  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Cafe

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services

Leisure facilities

  • Seasonal outdoor pool
  • Beach access
  • Beach umbrellas
  • Spa lounge
  • Jacuzzi
  • Sun terrace
  • Outdoor Jacuzzi
  • Reflex massage

Room view

  • City view
  • Pool view
  • River view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • In-room jacuzzi

Bathroom

  • Shared bathroom
  • Bathtub
  • Room toiletries
  • Hair dryer
  • Bathrobe

Self-catering

  • Kitchen
  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Speaker phone
  • Local calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  10 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Quality Hotel Emerald - Gisborne Gisborne location
Show big map »

Hotel Address:

13 Gladstone Road, Gisborne, New Zealand, 4010

Get directions
City Center
  • Gisborne
    1.1 km
Airports
  • Gisborne (GIS)
    4.4 km
Restaurants
  • The Rivers Restaurant and Bar (cuisine: Irish)
    70 m
  • The Marina Restaurant (cuisine: French)
    160 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    48

Hotel Awards

New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in New Zealand

Use Badge

Rooms and availability

Quality Hotel Emerald photos Room
Executive Suite
Size: 45 m²
Check Prices
  • Air conditioning
— Less information+ More information
Room facilities

    How to reach hotel

    hotel Quality Hotel Emerald - Gisborne Gisborne location
    Show big map »

    Hotel Address:

    13 Gladstone Road, Gisborne, New Zealand, 4010

    Get directions
    City Center
    • Gisborne
      1.1 km
    Airports
    • Gisborne (GIS)
      4.4 km
    Restaurants
    • The Rivers Restaurant and Bar (cuisine: Irish)
      70 m
    • The Marina Restaurant (cuisine: French)
      160 m
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of rooms:
      48

    Hotel Awards

    New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in New Zealand

    Use Badge

    Quality Hotel Emerald Location

    Legend
    • Current hotel
    • Hotels nearby
    • Other hotels
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

    What's nearby

    Popular areas

    • City Center - 1.0 km

    Local attractions

    • Tairawhiti Museum and Art Gallery - 2.4 km
      Stout Street, Gisborne
    • East Coast Museum of Technology - 5.3 km
      67 Main Road, Gisborne

    Restaurants nearby

    • The Rivers Restaurant and Bar - 70 m

      Address: Cnr Gladstone Rd & Reads Qy

      67% likes this, based on 44 reviews
      Cuisine: Irish

    • Preet Indian Tandoori - 120 m

      Address: 55 Gladstone Rd
      Phone: 06 863 0901

      75% likes this, based on 29 reviews
      Cuisine: Indian

    • Friends - 140 m

      Address: 61 Gladstone Road

      67% likes this, based on 15 reviews
      Cuisine: Indian

    • The Marina Restaurant - 160 m

      Address: Vogel Street
      Phone: 06-868 5919

      81% likes this, based on 57 reviews
      Cuisine: French

    • Just Thai - 130 m

      Address: 2 Lowe St.

      72% likes this, based on 47 reviews
      Cuisine: Thai

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of rooms:
      48

    Hotel Awards

    New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in New Zealand

    Use Badge

    Quality Hotel Emerald Reviews

    Guest reviews are submitted by our customers after their stay at Quality Hotel Emerald

    Average guest rating

    8.6out of 10
    Superb
    Based on 31 reviews

    Guest reviews

    • Family with children
      6.6

      The rooms were spacious, nice big balcony overlooking the pool. It was nice having a seperate bedroom for the kids. The kids really enjoyed having an onsite pool.

      The windows/doors did nothing to cut out the sound from the waterfall and other guests in the pool. A toaster and Microwave would have increased the eating choices - families don't always want to eat out/can't always afford to eat out everyday! A minor grumble - they advertise Flybuys, but I wasn't asked for my card as I had the next part of the trip in mind I forgot to ask - so we missed out!

    • Couple
      9.2

      The bed was comfortable - not always an easy thing to find so was pleased with that.We were staying for the Jazz, Blues & roots festival and were rapt that many of the acts were playing at the Emerald. All others were at venues close by. Location is great, right on the cusp on the mariner with a lovely view.

      There was no DVD facility in the room - we were hoping to sit out on the balcony and enjoy the view of the lake with some music in the background but were limited to the clock radio.

    • Older travelers
      8.8

      The convenience of the location and the size of the suite.

      Hard to find the front door when new in town and on a busy, week day, there would be no parking nearby. All OK once one has registered.

    • Older travelers
      8.2

      The hotel was quiet,peaceful and had a relaxed atmosphere.We found the staff to be friendly and helpful. The evening menu in the restaurant offered a wide selection of dishes and wines and what we chose was beautifully cooked and presented. we will certainly use the hotel when next in Gisborne.

    • Family with children
      8.2

      Looking at the pool and courtyard. Being on the main street but still close to parks and river. Clean lines in the room. Helpful staff. The Web site had said 2 beds in our room but there was only one in the room we were allocated, I was with my 15 year old daughter (There was just 2 of us) so this was not suitable. The reception staff saw the difficulty even before we went to the room and offered to re allocate rooms which we agreed to once we had seen the room with one bed.

      I found the Carpark confusing. There was no door to the hotel from the 2nd level. On parking for the first time we took our bags into the Exit stairwell to go to the 1st level but found we could not re-enter so had to go to street level with our luggage and re-enter through the main gate - lug our bags back up the main ramp and enter the hotel from the 1st level. Then we had to go back up to the 2nd level of the hotel where our room was. This could have been better explained at reception.

    • Older travelers
      7.8

      The balcony and the view over the river and mountains was real nice. and a nice saltwater swimming-pool!

      We had problem with the internet in our room, that could not be fixed in three nights! Noisy "local" neighbors at weekends?

    • Older travelers
      10.0

      Everything, the staff were love ly, security for your car, right down town,We did not eat in dining rooms as all our friends invited us out for all meals.We will go back again next time we visit Gisborne.Thanks Emerald Hotel you made our wekend very special.

    • Couple
      10.0

      Great service, friendly staff and I love the attention to detail in the rooms. Great service and food at the Grill.

    • Single
      6.6

      Size of the room, the huge balcony, the power shower, bathrobes, great selection of in-room teas and coffees

      A hotel restaurant that 'hardly ever' opens on Sundays is a poor do, considering the high price the hotel charges, and the fact that it is flagged as being open 7 days. Gisborne itself is no place to look for fine dining. Coffee shops that are mostly all shut by 4pm on a Saturday, and a so-called wine bar that closes at 5pm is bizarre. Getting out the hotel's 'guest' carpark may freak you out---it did me. It's on the upper storey and the ramp is almost vertical. I presume the lower floor carpark is for the comfort of hotel staff---guests can't access it.

    • Single
      6.6

      Location

      My room was the noisiest roomi have ever stayed in ie right on the bend of a bypass road! Restaurant was fully booked for a function. Navigating corridors to rooms a nightmare (if there was a fire you would never find your wsy out).

    • Group of friends
      5.8

      Easy access to main street Very clean and tidy

      I was staying with my Aunt and stayed there for three nights and found everynight we could hear through the walls the music thumping through the walls of the hotel! Thankfully we did stay a Sunday night and this wasn't so noisy that night but could still hear a bit of the thumping. This was the only fault we found with your hotel. But to be honest you could hear this walking towards our room, and we wouldn't stay there again, as we had a couple of sleepless nights.

    • Older travelers
      6.6

      When we booked it said that we would be getting Executive Suite with a balcony. On arrival we didn't get the balcony and were put in a room on the corner of a intersection and got no sleep due to the noisey procession of trucks going past from 1.00am through to 3.30am

    • Family with children
      10.0

      Great location, very affordable and accommodating staff.

    • Older travelers
      6.6

      Our stay was pleasant and the hotel itself was comfortable.

      The receptionist on duty at the time was not very friendly and not helpful. We even passed and said hello at times and she did not respond! also there could be more brochures and what to do in gisborne on display,we had to go to the information centre.

    • Older travelers
      10.0

      Minor leak in shower, smell from drain in bathroom

    How to reach hotel

    hotel Quality Hotel Emerald - Gisborne Gisborne location
    Show big map »

    Hotel Address:

    13 Gladstone Road, Gisborne, New Zealand, 4010

    Get directions
    City Center
    • Gisborne
      1.1 km
    Airports
    • Gisborne (GIS)
      4.4 km
    Restaurants
    • The Rivers Restaurant and Bar (cuisine: Irish)
      70 m
    • The Marina Restaurant (cuisine: French)
      160 m
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of rooms:
      48

    Hotel Awards

    New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in New Zealand

    Use Badge