Quality Hotel Emerald - Gisborne

13 Gladstone Road, Gisborne, New Zealand, 4010  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quality Hotel Emerald - Gisborne

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Outdoor Jacuzzi

Reflex massage

Spa lounge

Overview

Quality Hotel Emerald boasts positioning close to Tairawhiti Museum and Art Gallery and East Coast Museum of Technology, offering 48 rooms and featuring a free private car park and a golf course.

Quality Hotel Emerald lies in the heart of Gisborne. Quality Hotel Emerald is within about 20 minutes' walk of the center of Gisborne.

Cafés and restaurants are set close to the property.

Quality Hotel Emerald lies within 5 minutes’ drive to Gisborne airport.

Rooms

Quality Hotel Emerald is an excellent hotel offering rooms with modern décor and a kitchen, TV, wireless internet, climate control and an iron with ironing board as well as a dishwasher and an electric kettle. Some rooms at Quality Hotel Emerald have a view over the city. The hotel rooms come with carpet floor and leather furniture.

Eat & Drink

The seasonal restaurant provides first-class meals. After exploring sights of Gisborne, residents can go back to Quality Hotel Emerald for salads and steaks served in the onsite wine bar. Offering French meals, The Marina Restaurant is around 200 meters away.

All visitors are offered a buffet breakfast for a fee. 

Services

Cars and bicycles are available for rent on site.

Relax

A Jacuzzi and a spa lounge as well as a fitness centre, a gym and a jogging track are offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   48.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Brailled elevators
  • Currency exchange
  • Gift/Newsstand
  • Beauty salon
  • Carte blanche
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course
  • Jogging track
  • Fishing

Services

  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Seasonal outdoor pool
  • Beach access
  • Beach umbrellas
  • Sun terrace
  • Spa lounge
  • Outdoor Jacuzzi
  • Reflex massage

Room view

  • City view
  • Pool view
  • River view

Room facilities

  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Kitchen
  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Multi-line phone
  • Voice mail
  • Local calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 10 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Quality Hotel Emerald - Gisborne Gisborne location
Show big map »

Hotel Address:

13 Gladstone Road, Gisborne, New Zealand, 4010

Get directions
City Center
  • Gisborne
    1.1 km
Airports
  • Gisborne (GIS)
    4.4 km
Restaurants
  • The Rivers Restaurant and Bar (cuisine: Irish)
    70 m
  • The Marina Restaurant (cuisine: French)
    160 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    48

Hotel Awards

New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in New Zealand

Use Badge

Rooms and availability

Quality Hotel Emerald photos Room
Suite
City view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Quality Hotel Emerald photos Room
Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Quality Hotel Emerald photos Room
Executive Suite
Pool view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio

Quality Hotel Emerald Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1.0 km

Local attractions

  • Tairawhiti Museum and Art Gallery2.4 km
    Stout Street, Gisborne
  • East Coast Museum of Technology5.3 km
    67 Main Road, Gisborne

Restaurants nearby

  • The Rivers Restaurant and Bar70 m

    Address: Cnr Gladstone Rd & Reads Qy

    67% likes this, based on 44 reviews
    Cuisine: Irish

  • Preet Indian Tandoori120 m

    Address: 55 Gladstone Rd
    Phone: 06 863 0901

    75% likes this, based on 29 reviews
    Cuisine: Indian

  • Friends140 m

    Address: 61 Gladstone Road

    67% likes this, based on 15 reviews
    Cuisine: Indian

  • The Marina Restaurant160 m

    Address: Vogel Street
    Phone: 06-868 5919

    81% likes this, based on 57 reviews
    Cuisine: French

  • Just Thai130 m

    Address: 2 Lowe St.

    72% likes this, based on 47 reviews
    Cuisine: Thai

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    48

Hotel Awards

New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in New Zealand

Use Badge

Quality Hotel Emerald Reviews

Guest reviews are submitted by our customers after their stay at Quality Hotel Emerald

Average guest rating

8.6out of 10
Superb
Based on 31 reviews

Guest reviews

  • Family with children
    6.6

    The rooms were spacious, nice big balcony overlooking the pool. It was nice having a seperate bedroom for the kids. The kids really enjoyed having an onsite pool.

    The windows/doors did nothing to cut out the sound from the waterfall and other guests in the pool. A toaster and Microwave would have increased the eating choices - families don't always want to eat out/can't always afford to eat out everyday! A minor grumble - they advertise Flybuys, but I wasn't asked for my card as I had the next part of the trip in mind I forgot to ask - so we missed out!

  • Couple
    9.2

    The bed was comfortable - not always an easy thing to find so was pleased with that.We were staying for the Jazz, Blues & roots festival and were rapt that many of the acts were playing at the Emerald. All others were at venues close by. Location is great, right on the cusp on the mariner with a lovely view.

    There was no DVD facility in the room - we were hoping to sit out on the balcony and enjoy the view of the lake with some music in the background but were limited to the clock radio.

  • Older travelers
    8.8

    The convenience of the location and the size of the suite.

    Hard to find the front door when new in town and on a busy, week day, there would be no parking nearby. All OK once one has registered.

  • Older travelers
    8.2

    The hotel was quiet,peaceful and had a relaxed atmosphere.We found the staff to be friendly and helpful. The evening menu in the restaurant offered a wide selection of dishes and wines and what we chose was beautifully cooked and presented. we will certainly use the hotel when next in Gisborne.

  • Family with children
    8.2

    Looking at the pool and courtyard. Being on the main street but still close to parks and river. Clean lines in the room. Helpful staff. The Web site had said 2 beds in our room but there was only one in the room we were allocated, I was with my 15 year old daughter (There was just 2 of us) so this was not suitable. The reception staff saw the difficulty even before we went to the room and offered to re allocate rooms which we agreed to once we had seen the room with one bed.

    I found the Carpark confusing. There was no door to the hotel from the 2nd level. On parking for the first time we took our bags into the Exit stairwell to go to the 1st level but found we could not re-enter so had to go to street level with our luggage and re-enter through the main gate - lug our bags back up the main ramp and enter the hotel from the 1st level. Then we had to go back up to the 2nd level of the hotel where our room was. This could have been better explained at reception.

  • Older travelers
    7.8

    The balcony and the view over the river and mountains was real nice. and a nice saltwater swimming-pool!

    We had problem with the internet in our room, that could not be fixed in three nights! Noisy "local" neighbors at weekends?

  • Older travelers
    10.0

    Everything, the staff were love ly, security for your car, right down town,We did not eat in dining rooms as all our friends invited us out for all meals.We will go back again next time we visit Gisborne.Thanks Emerald Hotel you made our wekend very special.

  • Couple
    10.0

    Great service, friendly staff and I love the attention to detail in the rooms. Great service and food at the Grill.

  • Single
    6.6

    Size of the room, the huge balcony, the power shower, bathrobes, great selection of in-room teas and coffees

    A hotel restaurant that 'hardly ever' opens on Sundays is a poor do, considering the high price the hotel charges, and the fact that it is flagged as being open 7 days. Gisborne itself is no place to look for fine dining. Coffee shops that are mostly all shut by 4pm on a Saturday, and a so-called wine bar that closes at 5pm is bizarre. Getting out the hotel's 'guest' carpark may freak you out---it did me. It's on the upper storey and the ramp is almost vertical. I presume the lower floor carpark is for the comfort of hotel staff---guests can't access it.

  • Single
    6.6

    Location

    My room was the noisiest roomi have ever stayed in ie right on the bend of a bypass road! Restaurant was fully booked for a function. Navigating corridors to rooms a nightmare (if there was a fire you would never find your wsy out).

  • Group of friends
    5.8

    Easy access to main street Very clean and tidy

    I was staying with my Aunt and stayed there for three nights and found everynight we could hear through the walls the music thumping through the walls of the hotel! Thankfully we did stay a Sunday night and this wasn't so noisy that night but could still hear a bit of the thumping. This was the only fault we found with your hotel. But to be honest you could hear this walking towards our room, and we wouldn't stay there again, as we had a couple of sleepless nights.

  • Older travelers
    6.6

    When we booked it said that we would be getting Executive Suite with a balcony. On arrival we didn't get the balcony and were put in a room on the corner of a intersection and got no sleep due to the noisey procession of trucks going past from 1.00am through to 3.30am

  • Family with children
    10.0

    Great location, very affordable and accommodating staff.

  • Older travelers
    6.6

    Our stay was pleasant and the hotel itself was comfortable.

    The receptionist on duty at the time was not very friendly and not helpful. We even passed and said hello at times and she did not respond! also there could be more brochures and what to do in gisborne on display,we had to go to the information centre.

  • Older travelers
    10.0

    Minor leak in shower, smell from drain in bathroom

How to reach hotel

hotel Quality Hotel Emerald - Gisborne Gisborne location
Show big map »

Hotel Address:

13 Gladstone Road, Gisborne, New Zealand, 4010

Get directions
City Center
  • Gisborne
    1.1 km
Airports
  • Gisborne (GIS)
    4.4 km
Restaurants
  • The Rivers Restaurant and Bar (cuisine: Irish)
    70 m
  • The Marina Restaurant (cuisine: French)
    160 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    48

Hotel Awards

New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in New Zealand

Use Badge